About

FAQ

• Where is the store based?

  Frackville, PA

• Do you accept orders placed outside of the US?

  Sorry, Not at this time

• How long will it take to receive my order?

  Orders are processed and printed every Tuesday, Shipped out every Wednesday. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the shipping choice you picked.

• What is the best way to contact you?

  For the mobile store contact via phone 908-834-2241 or 201-780-2036
  For customer service email [email protected]

• Are your products made in the USA?

  YES, our products are made in the USA. Our products are currently made in New Jersey and Pennsylvania

• Do you offer discounts when ordering in bulk? Yes! Please contact us for a quote!

  We do offer bulk pricing on orders when you purchase 12 or more of the same item #. The size & color can be different as long as the item # is the same. There is an upsize charge for sizes 2XL & larger. (prices are subject to change at any time)

  Bulk orders cannot be placed online because we do not currently have the website set up to take bulk orders. Bulk orders do not qualify for any online discounts or free shipping offers.

  To get an accurate quote price we will need the size/color/quantity breakdown & shipping information. For us to proceed with placing the bulk order we will send you an invoice to review & approve. Once that is approved we have to have the full payment amount before we can ship the order.

• Do you offer screen printing or embroidery services? Yes! Please contact us for a quote!

  *Prices may vary per order. To get started we first need to know:

  Product:
  Style
  Color
  Quantity

  Print/Embroidery:
  Image Size
  Placement
  Color(s)

  For embroidery & screen printed orders there is a set-up fee per image (depending on the detail). For embroidery orders the set-up fee is a 1-time fee, if you would place an order in the future using the same image this fee would not apply. On screen printing orders, the set-up screen charge is only good for 60 days. After 60 days you will have to pay the screen charge on future orders.

  To get an accurate quote I would need the image, size, & number of items being embroidered/screen printed.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.